Team Srna
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Users
The users' page in SRNA is where you can find, create, edit and deactivate team members. View full image here Searching Users On the Users page, you can search for specific users by clicking on...
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Multiplier and Commissions Structure Changes (21/01/21)
New Commission Structure We have update our commission structure based on the latest commission restructure provided by Vodafone. The new commission structure is currently for VOICE connection. A...
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SRNA + Calendly (13/01/2020)
SRNA + Calendly! SRNA has just integrated with appointment scheduling service Calendly to provide a seamless booking experience which abides by COVID-19 health guidelines. What is Calendly?Calendly...
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Advanced Reports (23/12/2020)
Advanced Reports are now LIVE! Advanced reports have been drastically revamped, with updates rolled out to many major reports and graphs in SRNA POS. The purpose of this being to provide a more per...
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Update Dec 2020 (11/12/2020)
SRNA Updates - 11 December 2020 Timesheets When your employees create shifts in the future they are now notified as such. Entries in timesheets are coloured based on whethe...
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Appointments are now LIVE (23/11/2020)
SRNA Appointments are now LIVE! Using appointments in SRNA is quite easy and hassle-free, in order to add appointments for different customers just navigate to the Appointments button in th...
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VHA Services in SRNA (12/11/2020)
Vodafone Quick LinksAccess your Vodafone Sales Tools all from SRNA! You can now access your Vodafone Sales Tools all from the header menu!Here at SRNA, we're all about cre...
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Timesheets are Now LIVE (28/10/2020)
SRNA Timesheets are now LIVE! Steps to activate SRNA Timesheets Click the cog (settings) icon in the left menu bar Select the store settings option Select the store you would like to app...
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Dashboard
The repairs dashboard in SRNA consists of 3 main panels; current repairs, customers to call and updates, this article will detail each of these panels features. Current Repairs The current repair...
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Connections
The connections page displays all previous connections made in the system, allowing you to get rid of those inconvenient excel spreadsheets you've been using. On this page you can find multiple fi...