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Team Srna

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  • Discounts

    The discounts page in SRNA shows all of the current discounts which have been applied to specific products and categories. On this page, you can search, create, edit and deactivate discounts.   Sea...

  • Connecting your Receipt Printer to SRNA on Windows

    This guide is based on using Epson TM-T82ii on Windows Operation System with Google Chrome.   Before connecting your receipt printer to SRNA there are a couple prerequisites which you must complete...

  • Navigation and Lock Screen

    Navigation: The top buttons link to the same pages as the sidebar. This means that all categories are accessible from any page. Some options in the sidebar will have "nested" options; this means y...

  • Stock Transfer

    In SRNA you can transfer stock between stores with ease, just go to products >> stock transfer >> new transfer in the sidebar on the left of the screen. New Transfer In order to perform a stock tra...

  • Special Orders & On Account

    Special Orders This tab displays all pending special orders, if a special order appears in this tab it requires further action. Like the Sales History, you may choose the desired display date ran...

  • Payment Methods

    The payment methods page in SRNA allows you to set which payment methods you would like to use per store. Along with setting payment methods, you can also set which type of payment is required for ...

  • How to connect Tyro to SRNA

    In order to connect Tyro to SRNA follow these 8 easy steps: Click on the cog (settings) icon on the left-hand side of the screen Select Store Settings Select a store Open the Sales Settings panel ...

  • Stock Returns

    The Stock Returns page is where you will find all of the previous stock returns made, and is also where you can create a new stock return.  Note: Stock which has been marked as faulty will appear i...

  • Sales History

    You may view sales history in this tab. Choose the desired date range by adjusting through the date selector in the top right corner. Sales may be accessed and adjusted by clicking the sale numbe...

  • Commissions: Multipliers, Connections and Other Connections (APP's)

    This guide will detail how to view and search for commissions multipliers, connections and APP's.   Commissions Multipliers On the commissions' multipliers page, you are able to view and filter for...